Returns & Exchanges
At Born Primitive, we stand by the quality of our gear and want to ensure you have the perfect fit for your training. If you are not 100% satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
- 2.Select Your Option
Choose whether you would like to exchange your item for a different size or color, receive store credit, or get a refund to your original payment method.
- 3.Package and Ship
Print your prepaid shipping label, securely pack your unwashed and unworn items with tags attached, and drop the package off at the designated carrier location.
- 4.Processing and Completion
Once our warehouse receives and inspects your return, we will process your exchange or refund within 5-7 business days.